Les Mazures Terms and conditions

We invite you to take note of our terms and conditions, which you will be deemed to have accepted on payment of the deposit for a stay.

General provisions

These terms and conditions apply to contracts for the reservation of a "chambre d'hote" as defined by Art. D.324-13 of the French Code du Tourisme concluded with Mr Peter Clark, are inextricably linked to the reservation contract and are governed by the terms of the French Code Civil.

Length of stay and capacity

The customer, having signed a contract concluded for a fixed duration, may not under any circumstances invoke a right to remain in the premises.

The contract is for a specific number of people, including children whatever their ages. If the number of guests exceeds this number, the owner reserves the right to refuse the additional guests. This refusal cannot be construed as a modification or rupture of the contract. No reimbursement will be made in the event of the departure of the customer in these circumstances.

Confirmation of reservation

Stays are guaranteed only upon receipt of a deposit which will be deducted from the bill on arrival, and after our confirmation. Deposits must be paid at the latest within five days of the booking request. Deposits are cashed on reception and your booking considered firm after cashing. Payment of a deposit implies acceptance of these terms and conditions. The deposit required is

1. for a reservation more than 7 full days before the start of the stay, at least 50% of the total cost of the stay. A minimum deposit of 1 night per bedroom may apply.

2. for a reservation less than 7 full days before the start of stay, the total cost of the stay.

Payment of the deposit can be made by secure online payment or by bank transfer (client responsible for all fees, please check with your bank) for a payment more than 7 full days before the start of the stay. Payment less than 7 full days before the start of the stay may only be made by secure online payment.

Cancellation by customer

All cancellations must be notified by registered letter addressed to the owner. In case of cancellation, any deposit paid will be retained by the owner./p>

1. If cancellation occurs less than 72 hours before the start of the stay the deposit will be forfeit and the owner reserves the right to demand the balance of the price of the stay.

2. If the client does not arrive before 7pm on the scheduled date of the start of the stay, the contract becomes null and void and the owner may relet the guestrooms. The deposit will be forfeit and the owner reserves the right to demand the balance of the price of the stay.

3. In the case of a shortened stay, the customer will remain liable for all charges relating to the cost of accommodation for the full stay. Any additional services not consumed will be refunded.

Cancellation by owner

Where the owner cancels the stay before its start, he must inform the customer by registered letter. The client will be refunded immediately all sums already paid without prejudice to any recourse to damages possibly incurred. He will also receive compensation at least equal to the penalty he would have suffered if the cancellation was of his fault on that date.

Arrival time

The customer should arrive after 4pm on the day reserved. Rooms are available from 5pm. Please advise in advance if arriving after 7pm, and avoid arriving after 9pm if at all possible.

Departure time

Rooms must be vacated by 11am.

Payment of balance of accomodatio charges

The outstanding balance is to be paid on arrival at the latest. Any additional consumptions and services not mentioned in the contract are to be paid for at the end of the stay.

Tourist tax

Tourist tax is not levied in Beaumetz.

Change of guestroom

The owner reserves the right to change the guestroom initially booked by the customer to a room of the same or higher capacity, without the customer having recourse to an indemnity. In such case, the cost of the booking will remain the same.

Pets

Pets are not permitted. Refusal to accept pets and their owners following a failure by the customer to respect this condition cannot be construed as a modification or rupture of the contract. No reimbursement will be made in the event of the departure of the customer in these circumstances.

Behaviour and use of premises

Customers are requested to behave in such a way as to permit peaceful enjoyment of the premises by all guests. Guestrooms are non-smoking. The customer undertakes to respect the commonsense advice presented in the guestrooms and in these terms and condition. The customer undertakes to return the guestrooms in perfect condition at the end of the stay and to declare, and assume financial responsibility for, any damage for which he is responsible. Children within Les Mazures are the responsibility solely of their parents. The kitchen is not available for use by guests. Only those meals served by the owners may be eaten at the house.

About these terms and conditions

These terms and condition are subject to change at any time without notice and such changes will apply to all reservations after the modification. Acceptance of and compliance with these terms and conditions is deemed to begin at payment of the deposit.

Personal data

Under the law "Informatique et Libertés" N° 78-17 du 6 Janvier 1978, you have the right of access to and modification of your personal data. Les Mazures undertakes to not pass on your personal data to other companies and organisations.

Promotions and gift vouchers

Our promotional offers cannot be combined.

Our gift vouchers constitute a means for the bearer to settle the payment due for booking a stay, subject to a separate contract. The purchase of a gift voucher can not in any circumstances be considered as an act of reservation.

The gift voucher can be used as a means of payment for a booking limited to the benefits listed. It has a unique reference number allowing the identification of its benefits, expiry date and usage. It can be used only once and within the limits of its validity. No discount can be given for a stay booked with a gift voucher.

The gift voucher cannot be exchanged for money in any form whatsoever, in whole or in part, including the giving of change or the crediting of an account whether or not linked to a bank card.

The gift voucher is not registered to a holder and belongs to the bearer. We cannot be held responsible for any loss or theft of the voucher. Our gift vouchers are non-refundable and non-exchangeable.

Claims and disputes

All claims relating to the condition of the premises must be sent to the Somme office of Gîtes de France within three days of the start of stay.

All other claims relating to a stay must be sent as soon as possible by letter to the Somme office of Gîtes de France who will attempt to negotiate an amicable agreement.

In the case of continuing disagreement, the dispute can be submitted to the Quality Department of the National Federation of Gîtes de France who will strive to find an amicable agreement. These measures will not preclude eventual legal action by the customer or the owner, in which case only the Tribunal de Commerce of Amiens will have jurisdiction.